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Water Supply Service Agreement Template for Singapore

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Key Requirements PROMPT example:

Water Supply Service Agreement

"I need a Water Supply Service Agreement for a new manufacturing facility in Singapore, with specific provisions for high-volume industrial water usage and water quality requirements for food processing, starting from March 2025."

Document background
The Water Supply Service Agreement is a fundamental document used in Singapore to establish and regulate the relationship between water service providers and consumers. This agreement is essential for ensuring consistent water supply while maintaining compliance with Singapore's stringent regulatory framework, including the Public Utilities Act and Environmental Protection regulations. The document typically includes comprehensive provisions for service delivery, quality standards, pricing structures, and emergency protocols, making it crucial for both service providers and consumers in managing their water supply arrangements.
Suggested Sections

1. Parties: Identification and details of the service provider and customer

2. Background: Context of the agreement and relationship between parties

3. Definitions: Key terms used throughout the agreement including technical water supply terminology

4. Service Scope: Detailed description of water supply services including supply points, volume commitments, and quality specifications

5. Service Standards: Quality standards, pressure requirements, and service levels in accordance with PUB regulations

6. Charges and Payment: Pricing, billing procedures, and payment terms including any usage-based charges

7. Metering and Measurement: Requirements for water metering, testing, and consumption measurement

8. Maintenance and Access: Responsibilities for maintenance of equipment and access rights

9. Term and Termination: Duration of agreement and termination provisions

10. Force Majeure: Provisions for unforeseen circumstances affecting water supply

11. Liability and Indemnity: Allocation of risks and responsibilities between parties

12. Governing Law: Reference to Singapore law and relevant regulations including Public Utilities Act

Optional Sections

1. Special Requirements: Additional provisions for industrial users with specific water quality or pressure needs

2. Emergency Protocols: Specific procedures for supply disruptions and emergency situations

3. Environmental Compliance: Additional environmental requirements for large-scale industrial users

4. Quality Testing: Specific water quality testing requirements for sensitive operations

Suggested Schedules

1. Schedule 1: Service Specifications: Detailed technical specifications of water supply including quality parameters

2. Schedule 2: Pricing Schedule: Detailed breakdown of charges, tariffs and payment terms

3. Schedule 3: Service Level Agreement: Specific performance metrics and standards for water supply

4. Schedule 4: Operating Procedures: Day-to-day operational procedures and protocols

5. Appendix A: Technical Requirements: Technical specifications for connection points and equipment

6. Appendix B: Emergency Contacts: List of emergency contacts and procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



































Clauses



































Industries

Public Utilities Act (Chapter 261): Primary legislation that regulates water supply services, establishes PUB as Singapore's National Water Agency, and sets out licensing requirements and obligations for water service providers

Environmental Public Health Act (Chapter 95): Legislation covering water quality standards and sanitation requirements for public health protection

Environmental Protection and Management Act (Chapter 94A): Law governing environmental protection provisions and water pollution control measures

PUB Code of Practice on Sewerage and Sanitary Works: Regulatory guideline establishing technical standards and requirements for sewerage and sanitary works

Singapore Standard SS 636: Code of Practice for Water Services detailing technical requirements and standards for water service installations

PUB Water Supply (Network) Regulations: Specific regulations governing water supply network operations and maintenance

Contract Act (Chapter 53): General contract law principles applicable to water supply service agreements

Consumer Protection (Fair Trading) Act: Legislation protecting consumer rights and ensuring fair trading practices in service agreements

Competition Act: Law ensuring fair business practices and preventing anti-competitive behavior in the utility sector

Personal Data Protection Act: Legislation governing the collection, use, and disclosure of customer personal data in service agreements

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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