tiktok���˰�

Computer Fraud and Abuse Act (CFAA): Federal law that addresses computer-related crimes and unauthorized access to computer systems. Must be considered for IT security provisions and access controls in the contract.

Electronic Communications Privacy Act (ECPA): Regulates the interception and monitoring of electronic communications. Relevant for data privacy and monitoring provisions in IT support services.

Federal Information Security Management Act (FISMA): Sets security standards for federal information systems. Important if the IT support involves government contracts or systems.

HIPAA: Regulates protection of medical information. Must be addressed if IT support involves healthcare data or healthcare providers.

Gramm-Leach-Bliley Act (GLBA): Requires financial institutions to protect customers' personal information. Relevant if IT support involves financial institutions.

GDPR Compliance: EU data protection regulation that may apply if handling data of EU residents, even for US-based operations.

State Data Breach Laws: Various state-specific requirements for handling and reporting data breaches. Contract must address compliance with applicable state laws.

CCPA and State Privacy Laws: State-specific privacy regulations like the California Consumer Privacy Act that may affect data handling requirements.

PCI DSS: Payment Card Industry Data Security Standard requirements for handling payment card data. Essential if IT support involves payment systems.

SOC 2 Compliance: Industry standard for service organizations' security controls. May be required for certain IT support services.

Uniform Commercial Code (UCC): Governs commercial transactions. Relevant for contract formation, warranties, and performance standards.

E-SIGN Act: Validates electronic signatures and records. Important for contract execution and electronic documentation.

Fair Labor Standards Act (FLSA): Federal labor law affecting employment terms. Relevant if IT support involves staff deployment or managed services.

Copyright Act: Protects original works including software and documentation. Must be addressed in IP provisions of the contract.

Trade Secret Laws: Protects confidential business information. Important for confidentiality and non-disclosure provisions.

FTC Act: Federal Trade Commission regulations affecting consumer protection and fair business practices.

Service Level Agreements (SLAs): Contractual commitments for service performance, response times, and availability metrics.

Data Protection Provisions: Specific contractual terms addressing data security, backup, recovery, and privacy requirements.

Liability Limitations: Contractual caps on liability and specification of damages for various scenarios.

Incident Response Procedures: Documented processes for handling security incidents, breaches, and system failures.