The Criticality Assessment Matrix serves as an essential tool for Canadian organizations in identifying, evaluating, and prioritizing critical business elements that require specific attention and resources. This document is typically implemented when organizations need to establish a systematic approach to risk assessment, comply with regulatory requirements, or enhance their business continuity planning. The matrix incorporates Canadian federal and provincial regulatory requirements, industry standards, and best practices for risk assessment. It provides a standardized methodology for evaluating various business components based on their importance to operations, potential impact of failure, and recovery requirements. The document is particularly valuable during business impact analyses, emergency planning, resource allocation decisions, and when establishing risk management strategies.
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1. Purpose and Scope: Defines the objectives of the criticality assessment matrix and its intended application within the organization
2. Definitions and Terminology: Clear definitions of key terms used throughout the matrix, including criticality levels, risk categories, and assessment criteria
3. Assessment Methodology: Detailed explanation of the evaluation process, scoring system, and assessment criteria
4. Criticality Levels: Definition and description of each criticality level (e.g., Critical, High, Medium, Low) and their implications
5. Impact Categories: Description of various impact types to be assessed (e.g., Financial, Operational, Reputational, Safety, Environmental)
6. Scoring Criteria: Specific metrics and thresholds for each impact category and criticality level
7. Assessment Process: Step-by-step procedure for conducting the criticality assessment
8. Roles and Responsibilities: Definition of key stakeholders and their responsibilities in the assessment process
9. Review and Update Procedures: Guidelines for periodic review and updating of assessments and the matrix itself
1. Industry-Specific Considerations: Additional criteria or considerations specific to particular industries or sectors
2. Regulatory Compliance: Specific section addressing how the matrix aligns with relevant regulations and standards
3. Risk Mitigation Strategies: Guidelines for developing risk mitigation plans based on criticality assessment results
4. Emergency Response Integration: How the criticality assessment integrates with emergency response and business continuity planning
5. Change Management: Procedures for managing changes to assessed systems or processes
6. Vendor/Third-Party Assessment: Methodology for assessing criticality of vendor-provided services or third-party dependencies
1. Appendix A: Assessment Templates: Standardized forms and templates for conducting criticality assessments
2. Appendix B: Scoring Guidelines: Detailed guidelines and examples for applying scoring criteria
3. Appendix C: Impact Category Matrices: Detailed matrices showing the relationship between impact categories and criticality levels
4. Appendix D: Sample Assessments: Example assessments demonstrating proper application of the matrix
5. Schedule 1: Review Calendar: Schedule of regular reviews and updates for different types of assets/processes
6. Schedule 2: Stakeholder Contact List: List of key stakeholders and their contact information for assessment processes
7. Schedule 3: Regulatory Requirements: Detailed listing of relevant regulatory requirements and compliance standards
Relevant legal definitions
Clauses
Relevant Industries
Healthcare
Financial Services
Energy and Utilities
Manufacturing
Transportation and Logistics
Information Technology
Telecommunications
Government and Public Sector
Mining and Natural Resources
Critical Infrastructure
Chemical and Hazardous Materials
Food and Agriculture
Relevant Teams
Risk Management
Business Continuity
Operations
Compliance
Health and Safety
Information Technology
Security
Facilities Management
Quality Assurance
Emergency Response
Internal Audit
Environmental Management
Process Safety
Asset Management
Relevant Roles
Risk Manager
Business Continuity Manager
Emergency Preparedness Coordinator
Operations Director
Chief Risk Officer
Health and Safety Manager
Compliance Officer
Security Manager
Facilities Manager
IT Infrastructure Manager
Quality Assurance Manager
Environmental Health and Safety Specialist
Asset Management Director
Process Safety Manager
Audit Manager
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