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Master Subscription Agreement
I need a Master Subscription Agreement for my B2B SaaS platform launching in March 2025, which will handle sensitive customer data and needs to be fully compliant with Danish data protection laws, including specific provisions for data processing and cross-border data transfers.
1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Scope of Agreement: Overview of services covered and relationship between master agreement and order forms
5. Ordering Process: Procedures for ordering services, including order forms and acceptance process
6. Service Provision: General terms of service delivery, service levels, and quality standards
7. Subscription Terms: Duration, renewal, and termination of subscriptions
8. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences
9. Data Protection: GDPR compliance, data processing terms, and data security requirements
10. Intellectual Property Rights: ownership and licensing of IP, including any user-generated content
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnification: Limitation of liability, warranties, and indemnification obligations
13. Force Majeure: Events excusing performance and related procedures
14. Term and Termination: Duration of master agreement, termination rights and procedures
15. General Provisions: Standard clauses including notices, assignment, amendments, and governing law
1. Service Level Agreement: Detailed service levels and performance metrics - include when offering technical or online services
2. Professional Services: Terms for additional implementation or consulting services - include when offering professional services
3. Reseller Provisions: Terms for reselling services to third parties - include for partner/reseller arrangements
4. Insurance Requirements: Specific insurance obligations - include for high-value or high-risk services
5. Compliance Requirements: Industry-specific compliance obligations - include for regulated industries
6. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
7. Security Requirements: Detailed security obligations - include for services involving sensitive data
8. Support Services: Technical support and maintenance terms - include for technical products
1. Schedule A - Service Description: Detailed description of services, features, and specifications
2. Schedule B - Service Level Agreement: Detailed service levels, metrics, and remedies
3. Schedule C - Pricing and Payment Terms: Detailed pricing, payment terms, and calculation methods
4. Schedule D - Data Processing Agreement: GDPR-compliant data processing terms and security measures
5. Schedule E - Support Services: Support level descriptions, response times, and procedures
6. Schedule F - Order Form Template: Standard template for ordering services under the master agreement
7. Appendix 1 - Authorized Subsidiaries: List of affiliated companies authorized to order under the agreement
8. Appendix 2 - Technical Requirements: Technical specifications and requirements for service use
Authors
Information Technology
Software as a Service
Professional Services
Cloud Computing
Telecommunications
Digital Media
Healthcare Technology
Financial Technology
Education Technology
Business Services
Consulting Services
Manufacturing
Retail Technology
Enterprise Software
Legal
Sales
Procurement
Information Technology
Operations
Compliance
Risk Management
Commercial
Business Development
Contract Administration
Data Protection
Information Security
Legal Counsel
Contract Manager
Commercial Director
Chief Legal Officer
Sales Director
Account Executive
Procurement Manager
IT Director
Chief Technology Officer
Chief Information Officer
Operations Manager
Business Development Manager
Compliance Officer
Data Protection Officer
Risk Manager
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