1. Parties: Identifies the service provider (maintenance company) and the building owner/manager, including their complete legal details and authorized representatives
2. Background: Outlines the context of the agreement, including brief description of the property and elevator systems requiring maintenance
3. Definitions: Defines key terms used throughout the agreement, including technical terminology related to elevator systems and maintenance
4. Scope of Services: Details the maintenance services to be provided, including routine maintenance, emergency services, and repairs
5. Term and Renewal: Specifies the initial term of the agreement and conditions for renewal
6. Maintenance Schedule and Procedures: Outlines the frequency of maintenance visits and detailed procedures to be followed
7. Safety Requirements: Specifies safety protocols and compliance with Indonesian regulations for elevator maintenance
8. Emergency Services: Details response times and procedures for emergency situations
9. Fees and Payment Terms: Specifies maintenance fees, payment schedule, and terms for additional charges
10. Obligations of the Service Provider: Lists all responsibilities and obligations of the maintenance company
11. Obligations of the Building Owner: Specifies responsibilities of the building owner/manager
12. Insurance and Liability: Details insurance requirements and allocation of liability between parties
13. Warranties and Guarantees: Specifies warranties on maintenance work and parts
14. Termination: Outlines conditions and procedures for contract termination
15. Force Majeure: Addresses circumstances beyond parties' control affecting contract performance
16. Governing Law and Dispute Resolution: Specifies Indonesian law as governing law and outlines dispute resolution procedures
