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Agreement Between Customer And Supplier
"I need an Agreement Between Customer And Supplier for my technology company to provide cloud-based software services to enterprise clients in New Zealand, including service level commitments and data protection provisions, with the agreement planned to take effect from March 2025."
1. Parties: Identifies and provides full legal details of the customer and supplier
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Supply of Goods/Services: Details the goods/services to be provided, specifications, and standards
5. Delivery and Performance: Specifies delivery terms, timelines, and performance standards
6. Price and Payment: Outlines fees, payment terms, invoicing, and GST requirements
7. Term and Termination: Specifies agreement duration, renewal terms, and termination rights
8. Obligations and Responsibilities: Lists key obligations of both parties
9. Warranties: States warranties provided by the supplier regarding goods/services
10. Liability and Indemnity: Sets out liability limitations and indemnification obligations
11. Confidentiality: Protects confidential information exchanged between parties
12. Dispute Resolution: Establishes process for resolving disputes
13. General Provisions: Contains standard boilerplate clauses including governing law
1. Intellectual Property: Required when IP rights need to be addressed, including ownership and licensing
2. Data Protection: Include when personal data processing is involved, ensuring Privacy Act compliance
3. Service Levels: Add for agreements requiring specific performance metrics and remedies
4. Change Control: Include for long-term agreements where scope changes are likely
5. Insurance: Add when specific insurance requirements need to be maintained
6. Security Requirements: Include when supplier needs access to customer systems or facilities
7. Business Continuity: Add for critical supply arrangements requiring disaster recovery plans
8. Compliance and Audit: Include when regulatory compliance or audit rights are important
9. Personnel: Add when specific staff requirements or qualifications are needed
1. Schedule 1 - Goods/Services Description: Detailed specifications of goods/services to be supplied
2. Schedule 2 - Pricing Schedule: Detailed pricing, rates, and payment milestones
3. Schedule 3 - Service Levels: Specific performance metrics, measurement, and remedies
4. Schedule 4 - Key Personnel: Details of key staff assigned to provide the goods/services
5. Schedule 5 - Implementation Plan: Timeline and milestones for service/product implementation
6. Appendix A - Technical Requirements: Detailed technical specifications and requirements
7. Appendix B - Forms and Templates: Standard forms for ordering, reporting, or other processes
Authors
Retail
Manufacturing
Technology
Professional Services
Construction
Healthcare
Education
Agriculture
Food and Beverage
Logistics
Telecommunications
Energy
Financial Services
Legal
Procurement
Commercial
Operations
Finance
Risk and Compliance
Sales
Supply Chain
Business Development
Contract Administration
Commercial Manager
Procurement Manager
Legal Counsel
Contract Manager
Business Development Manager
Operations Manager
Supply Chain Manager
Sales Manager
Chief Financial Officer
Risk Manager
Compliance Officer
General Manager
Project Manager
Account Manager
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