The Bus Driver Evaluation Form is a essential operational document used by transport service operators in New Zealand to assess and maintain high standards of driver performance and safety. It serves as a formal record of driver assessment, required under the Land Transport Act 1998 and associated regulations. The form encompasses comprehensive evaluation criteria including pre-trip inspections, driving skills, safety compliance, customer service, and emergency procedure knowledge. It is designed to be used during regular performance reviews, annual assessments, post-incident evaluations, or when considering drivers for advanced roles or specialized routes. The document helps ensure compliance with New Zealand transport regulations while promoting continuous improvement in driver performance and passenger safety.
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1. Driver Information: Basic details including name, license number, employee ID, and years of experience
2. Evaluation Details: Date, time, route number, vehicle number, and evaluator's information
3. Pre-Trip Inspection: Assessment of vehicle inspection procedures and preparation for duty
4. Driving Skills: Evaluation of core driving competencies including steering, braking, speed management, and defensive driving
5. Safety Compliance: Assessment of adherence to safety regulations and procedures
6. Customer Service: Evaluation of passenger interaction, assistance, and professional conduct
7. Route Knowledge: Assessment of route familiarity, timing adherence, and stop management
8. Emergency Procedures: Evaluation of knowledge and handling of emergency situations
9. Overall Assessment: Summary of performance and final scoring
10. Recommendations: Specific areas for improvement and required follow-up actions
1. Specialist Vehicle Operation: Additional assessment for drivers operating specialized vehicles (e.g., articulated buses, electric buses)
2. Language Skills: Assessment of communication abilities for routes in multi-cultural areas
3. Tourist Route Competency: Specific evaluation for drivers on tourist routes, including commentary skills and local knowledge
4. Night Driving Assessment: Additional evaluation criteria for drivers primarily working night shifts
5. Special Needs Passenger Handling: Assessment of skills in assisting passengers with disabilities or special requirements
1. Scoring Criteria Guide: Detailed breakdown of scoring metrics and performance standards
2. Performance Improvement Plan Template: Standard format for documenting required improvements and timeline
3. Vehicle Type Specific Checklist: Detailed inspection points for different types of buses in the fleet
4. Route-Specific Requirements: Special considerations and requirements for different routes
5. Incident Reporting Form: Template for recording any incidents or near-misses during evaluation
Relevant legal definitions
Clauses
Relevant Industries
Public Transportation
Tourism and Travel
Education Transport
Private Transport Services
Corporate Transportation
Airport Services
Special Events Transportation
Charter Services
Relevant Teams
Operations
Safety and Compliance
Human Resources
Training and Development
Quality Assurance
Fleet Management
Route Planning and Supervision
Risk Management
Performance Management
Relevant Roles
Bus Driver
Senior Bus Driver
Transport Operations Manager
Fleet Manager
Safety and Compliance Officer
Driver Trainer
Route Supervisor
Transport Service Manager
Quality Assurance Specialist
Human Resources Manager
Performance Assessment Officer
Transport Operations Supervisor
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