The Restaurant Evaluation Form serves as a critical tool for maintaining and assessing quality standards in New Zealand's food service establishments. It is designed to align with the requirements of the Food Act 2014, Food Regulations 2015, and relevant local council bylaws. This evaluation form is utilized for both routine internal assessments and formal external audits, providing a comprehensive framework for evaluating food safety, service quality, facility maintenance, and operational efficiency. The document is particularly valuable for businesses seeking to maintain consistency across multiple locations, prepare for official inspections, or implement quality improvement programs. It can be customized to accommodate different types of establishments while maintaining core compliance requirements specific to New Zealand's regulatory environment.
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1. Restaurant Information: Basic details including restaurant name, address, date of evaluation, evaluator's name, and type of establishment
2. Food Safety and Hygiene: Assessment of food storage, handling practices, temperature control, and general hygiene standards
3. Kitchen Operations: Evaluation of kitchen cleanliness, equipment condition, food preparation areas, and workflow efficiency
4. Staff Presentation and Conduct: Assessment of staff uniforms, personal hygiene, professional behavior, and customer interaction
5. Dining Area Condition: Evaluation of cleanliness, maintenance, and presentation of dining areas, including furniture and fixtures
6. Service Quality: Assessment of service speed, accuracy, and customer interaction quality
7. Compliance Standards: Verification of required certificates, licenses, and compliance with local health regulations
8. Overall Scoring: Summary of scores from all sections and final rating calculation
1. Bar Operations: For establishments serving alcohol - evaluation of bar cleanliness, stock management, and serving practices
2. Outdoor Dining Areas: For restaurants with outdoor seating - assessment of outdoor furniture, cleanliness, and maintenance
3. Drive-through Operations: For quick-service restaurants with drive-through - evaluation of efficiency and service standards
4. Delivery Services: For restaurants offering delivery - assessment of packaging, temperature maintenance, and delivery protocols
5. Special Dietary Considerations: For restaurants with specific dietary focus - evaluation of allergen management and special menu handling
1. Scoring Guidelines: Detailed explanation of scoring criteria and rating system
2. Food Safety Checklist: Comprehensive checklist for food safety and hygiene requirements
3. Equipment Maintenance Checklist: Detailed list for evaluating condition and maintenance of kitchen equipment
4. Compliance Documentation List: List of required certificates and compliance documents to be verified
5. Photographic Evidence Template: Template for attaching and cataloging evaluation photographs
Relevant legal definitions
Clauses
Relevant Industries
Hospitality
Food Service
Restaurant Industry
Fast Food
Fine Dining
Casual Dining
Catering Services
Food Safety & Compliance
Quality Assurance
Franchise Operations
Relevant Teams
Operations
Quality Assurance
Food Safety
Compliance
Training & Development
Audit & Risk
Restaurant Operations
Health & Safety
Relevant Roles
Restaurant Manager
Quality Assurance Manager
Food Safety Coordinator
Operations Director
Franchise Operations Manager
Health and Safety Officer
Compliance Manager
District Manager
Restaurant Inspector
Audit Coordinator
Food Service Consultant
Training Manager
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