The Incident Response Form is a critical document used by organizations in the Philippines to manage and document security incidents, data breaches, and other security-related events. This document is designed to comply with the requirements set forth by the Data Privacy Act of 2012 (RA 10173), the Cybercrime Prevention Act of 2012 (RA 10175), and various circulars issued by the National Privacy Commission. The form enables organizations to systematically record incident details, track response actions, document impact assessments, and maintain compliance with mandatory reporting requirements. It serves as an essential tool for incident management teams, providing a structured approach to incident documentation while ensuring all necessary information is captured for internal analysis, regulatory reporting, and potential legal proceedings.
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1. Incident Overview: Basic information about the incident including date, time, location, and type of incident
2. Incident Detection Details: Information about how and when the incident was detected, including the reporting person/system
3. Incident Classification: Categorization of the incident type, severity level, and initial impact assessment
4. Systems/Data Affected: Details of affected systems, applications, or data, including whether personal information was compromised
5. Initial Response Actions: Immediate steps taken to contain or mitigate the incident
6. Notification Details: Record of all internal and external notifications made, including timestamps
7. Investigation Findings: Detailed findings from the incident investigation
8. Impact Assessment: Comprehensive assessment of the incident's impact on operations, data, and stakeholders
9. Resolution Actions: Details of actions taken to resolve the incident
10. Sign-off Section: Approval and verification signatures from relevant authorities
1. Business Continuity Measures: Used when the incident affects critical business operations and requires invoking business continuity procedures
2. Third Party Involvement: Required when external vendors, contractors, or service providers are involved in the incident
3. Customer Impact Analysis: Needed when the incident affects customers or requires customer notification
4. Media Communications Log: Include when the incident requires public relations management or media communications
5. Financial Impact Assessment: Used for incidents resulting in financial losses or requiring significant recovery costs
6. Regulatory Compliance Checklist: Include when specific regulatory requirements need to be documented for compliance purposes
1. Appendix A - Evidence Collection Log: Detailed log of all evidence collected during the incident investigation
2. Appendix B - Communication Timeline: Chronological record of all communications related to the incident
3. Appendix C - System Logs: Relevant system, security, or application logs related to the incident
4. Appendix D - Data Breach Notification Template: Standard template for notifying affected individuals if personal data was compromised
5. Appendix E - Recovery Action Plan: Detailed plan for system or data recovery if required
6. Appendix F - Post-Incident Review: Template for conducting post-incident analysis and lessons learned
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