Document background
The Refund Demand Letter is a crucial preliminary step in seeking reimbursement under Singapore's legal system. It is typically used when informal attempts to secure a refund have been unsuccessful, but before initiating formal legal proceedings. The document serves as both a formal record of the claim and a final opportunity for amicable resolution. It must comply with Singapore's consumer protection laws and include specific details about the transaction, clear justification for the refund request, and a reasonable timeline for response. This letter often forms the basis for any subsequent legal action in Singapore's Small Claims Tribunals or civil courts if the matter remains unresolved.
