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1. Customs Clearance Services: Detailed provisions for customs clearance services if the agent will handle customs procedures

2. Warehousing Services: Terms for storage and warehousing if these services are included

3. Dangerous Goods Handling: Special provisions for handling hazardous materials if applicable

4. Performance Metrics: Key performance indicators and service level agreements if specific performance standards are required

5. IT Systems and Integration: Requirements for IT system integration and data sharing if technology integration is needed

6. Environmental Compliance: Special provisions for environmental compliance if handling environmentally sensitive goods

7. Subcontracting: Terms governing the use of subcontractors if allowed

1. Schedule 1 - Service Level Agreement: Detailed performance standards and metrics for service delivery

2. Schedule 2 - Rate Card: Comprehensive list of service fees and charges

3. Schedule 3 - Operating Procedures: Detailed operational procedures and protocols

4. Schedule 4 - Insurance Requirements: Specific insurance requirements and coverage details

5. Schedule 5 - Contact Details: List of key contacts and escalation matrix

6. Appendix A - Required Documentation: List of required documents for various services

7. Appendix B - Reporting Templates: Standard templates for regular reporting requirements