Client Contract

Client Contract Template for Austria

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Key Requirements PROMPT example:

"I need an Austrian law Client Contract for providing IT consulting services to a multinational corporation, including strict data protection provisions and service level agreements, with the contract starting January 2025."

Document background

This Client Contract template is designed for use under Austrian law when establishing formal business relationships with clients for the provision of services or products. It serves as a comprehensive framework that outlines the rights, obligations, and responsibilities of both parties while ensuring compliance with Austrian legal requirements, including the ABGB (Austrian Civil Code), KSchG (Consumer Protection Act), and relevant EU regulations such as GDPR. The document is particularly useful for businesses operating in Austria or those engaging with Austrian clients, providing essential provisions for service delivery, payment terms, liability limitations, data protection, and dispute resolution. It can be customized based on whether the client is a business (B2B) or consumer (B2C), with appropriate provisions to address specific regulatory requirements in each case.

Suggested Sections

1. Parties: Identification of the contracting parties with full legal names, registration details, and addresses

2. Background: Context of the agreement and relationship between the parties

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of services or products to be provided

5. Term and Termination: Duration of the agreement and conditions for termination

6. Fees and Payment Terms: Pricing, payment schedule, invoicing, and late payment consequences

7. Obligations of Service Provider: Key responsibilities and commitments of the service provider

8. Client Obligations: Key responsibilities and commitments of the client

9. Intellectual Property Rights: Ownership and usage rights of intellectual property

10. Confidentiality: Protection and handling of confidential information

11. Data Protection: GDPR compliance and data handling procedures

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Force Majeure: Handling of events beyond reasonable control

14. Governing Law and Jurisdiction: Confirmation of Austrian law application and jurisdiction

15. Execution: Signature blocks and execution formalities

Optional Sections

1. Service Levels: Specific performance metrics and standards, include when providing ongoing services with measurable outcomes

2. Change Control: Process for managing changes to services or deliverables, include for complex or long-term projects

3. Insurance: Insurance requirements and coverage details, include for high-risk services or substantial projects

4. Warranties: Specific warranties beyond statutory requirements, include for product supply or specific quality guarantees

5. Audit Rights: Rights to audit performance or compliance, include for regulated industries or complex services

6. Personnel Requirements: Specific requirements for staff qualifications or security clearance, include when service delivery depends on specific personnel

7. Dispute Resolution: Alternative dispute resolution procedures, include for high-value contracts or when seeking to avoid court proceedings

8. Non-Solicitation: Restrictions on hiring other party's employees, include when sharing significant personnel contact

9. Business Continuity: Disaster recovery and business continuity requirements, include for critical services

10. Export Control: Export control compliance provisions, include when dealing with regulated goods or international services

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications of services or products

2. Schedule 2 - Commercial Terms: Detailed pricing, payment terms, and commercial conditions

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and conditions

5. Schedule 5 - Contact Details: Key contacts and escalation procedures

6. Appendix A - Technical Requirements: Technical specifications or requirements for service delivery

7. Appendix B - Form of Change Order: Template for documenting and approving changes

8. Appendix C - Acceptance Testing: Acceptance criteria and testing procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok��˰� | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Professional Services

Information Technology

Consulting

Financial Services

Healthcare

Manufacturing

Retail

Education

Construction

Marketing and Advertising

Legal Services

Real Estate

Engineering

Telecommunications

Relevant Teams

Legal

Sales

Business Development

Commercial

Procurement

Operations

Compliance

Risk Management

Finance

Customer Success

Account Management

Relevant Roles

Legal Counsel

Contract Manager

Business Development Manager

Account Executive

Sales Director

Procurement Manager

Commercial Director

Chief Legal Officer

Compliance Officer

Risk Manager

Project Manager

Operations Director

Chief Executive Officer

Chief Financial Officer

General Manager

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Authors

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