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1. Equipment and Materials: Details of cleaning equipment and materials provision - include if the service provider supplies these

2. Key Management: Procedures for handling building keys and access cards - include for premises requiring secure access

3. Subcontracting: Terms for engaging subcontractors - include if subcontracting will be permitted

4. Environmental Standards: Specific environmental requirements and green cleaning practices - include if environmental certification is required

5. Quality Control: Detailed quality monitoring procedures - include for larger contracts or specific quality requirements

6. Staff Training and Qualifications: Specific requirements for staff training and qualifications - include for specialized cleaning services

7. Security Requirements: Special security procedures - include for sensitive locations like banks or government buildings

8. Damage Reporting: Procedures for reporting and handling property damage - include for high-value premises

1. Schedule 1 - Service Specification: Detailed breakdown of cleaning tasks, frequencies, and quality standards

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, including rates for different services and any variable costs

3. Schedule 3 - Premises Details: Floor plans, access points, and specific areas to be cleaned

4. Schedule 4 - Equipment and Materials List: Inventory of cleaning equipment and materials to be used

5. Schedule 5 - Key Performance Indicators: Specific performance metrics and measurement criteria

6. Schedule 6 - Health and Safety Procedures: Detailed safety protocols and risk assessments

7. Appendix A - Required Forms: Standard forms for reporting, inspections, and incident reports

8. Appendix B - Contact Details: List of key contacts for both parties including emergency contacts