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1. Data Migration Services: Terms for data migration services, used when customer requires assistance in moving data to or from the platform

2. Enhanced Security Services: Additional security measures beyond standard offerings, included when customer requires higher security levels

3. Custom Integration Services: Terms for integration with customer's systems, included when API or custom integration is required

4. Multi-Region Services: Terms for multi-region data storage, used when customer requires data storage in specific geographical locations

5. Industry-Specific Compliance: Additional compliance terms for specific industries (e.g., healthcare, financial services)

6. Professional Services: Terms for additional consulting or professional services

7. High-Availability Services: Enhanced availability commitments for mission-critical applications

1. Schedule 1 - Service Level Metrics: Detailed technical specifications of service level measurements and calculations

2. Schedule 2 - Security Standards: Detailed security protocols, certifications, and compliance measures

3. Schedule 3 - Support Service Levels: Detailed support tier definitions and response time commitments

4. Schedule 4 - Pricing and Service Credits: Detailed pricing structure and service credit calculations

5. Schedule 5 - Technical Requirements: Minimum technical requirements and supported configurations

6. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms and procedures

7. Appendix B - Authorized Sub-processors: List of approved third-party service providers and sub-processors

8. Appendix C - Business Continuity Plan: Detailed disaster recovery and business continuity procedures