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1. Intellectual Property Rights: Required when service involves creation or use of intellectual property

2. Change Management: Include when services may require modifications during the contract term

3. Disaster Recovery: Necessary for critical services requiring business continuity planning

4. Insurance Requirements: Include for high-risk services or when required by industry regulations

5. Personnel and Security Clearance: Required when service provider's staff need access to sensitive areas or data

6. Compliance with Industry Standards: Include when service must meet specific industry certifications or standards

7. Subcontracting: Include when service provider may need to engage subcontractors

8. Exit Management: Required for complex services requiring transition planning

9. Environmental Requirements: Include when service has environmental impact or sustainability requirements

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels and measurement methodologies

2. Schedule 2 - Pricing and Service Credits: Detailed fee structure and service credit calculations

3. Schedule 3 - Support Procedures: Detailed support processes, escalation procedures, and contact information

4. Schedule 4 - Technical Requirements: Technical specifications and requirements for service delivery

5. Schedule 5 - Security Requirements: Detailed security protocols and compliance requirements

6. Schedule 6 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

7. Schedule 7 - Service Implementation Plan: Timeline and milestones for service implementation

8. Appendix A - Incident Response Matrix: Classification of incidents and corresponding response times

9. Appendix B - Report Templates: Templates for regular service performance reporting