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1. Data Protection: Required if personal data is processed as part of the services, including GDPR compliance measures

2. Insurance: Detailed insurance requirements when specific coverage types and amounts need to be maintained

3. Intellectual Property Rights: Needed when maintenance involves software, technical documentation, or other IP-protected materials

4. Personnel Requirements: Include when specific qualifications, security clearances, or training are required for service personnel

5. Disaster Recovery: Required for critical maintenance services where business continuity is essential

6. Change Management: Include when formal processes for service changes need to be documented

7. Environmental Compliance: Required when maintenance activities have environmental implications

8. Subcontracting: Include when service provider may need to subcontract certain maintenance activities

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels, KPIs, and measurement methodologies

2. Schedule 2 - Pricing and Payment Schedule: Detailed fee structure, rate cards, and payment terms

3. Schedule 3 - Maintenance Schedule: Planned maintenance intervals, procedures, and timeframes

4. Schedule 4 - Equipment/Assets List: Inventory of equipment or assets covered by the maintenance agreement

5. Schedule 5 - Contact Details and Escalation Matrix: Key contacts and escalation procedures for both parties

6. Schedule 6 - Report Templates: Standard formats for performance reports and maintenance documentation

7. Appendix A - Technical Requirements: Detailed technical specifications and standards for maintenance services

8. Appendix B - Health and Safety Requirements: Safety procedures and requirements for maintenance activities