Document background
The Refund Demand Letter is a critical document in Belgian commercial and consumer law, serving as a formal prerequisite before initiating legal proceedings for the recovery of funds. It is typically used when informal attempts to obtain a refund have been unsuccessful, requiring the sender to formally document their claim and give the recipient a final opportunity to comply. The document must conform to specific requirements under Belgian law, including clear identification of parties, precise details of the claim, and a reasonable payment deadline (typically 15 days). This formal notice (mise en demeure/ingebrekestelling) is particularly important as it establishes a legal record of the demand and can affect subsequent legal rights, including the calculation of interest and the recovery of legal costs. The Refund Demand Letter needs to be precise in its language and complete in its documentation to be legally effective under Belgian jurisdiction.
