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1. Parties: Identification and details of the contracting parties, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement and general purpose of the business relationship
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Scope of Services: Detailed description of services to be provided by the vendor
5. Term and Termination: Duration of the agreement, renewal terms, and termination rights
6. Vendor Obligations: Key responsibilities and commitments of the vendor in providing the services
7. Client Obligations: Responsibilities and commitments of the client, including cooperation and access requirements
8. Fees and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and late payment consequences
9. Service Levels: Performance standards, quality requirements, and measurement criteria
10. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created IP
11. Confidentiality: Protection and handling of confidential information
12. Data Protection: Compliance with Swiss data protection laws and data handling requirements
13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
14. Force Majeure: Events excusing performance and related procedures
15. Governing Law and Jurisdiction: Swiss law as governing law and jurisdiction for dispute resolution
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Personnel and Subcontractors: Include when vendor will use subcontractors or when specific personnel requirements exist
2. Compliance with Laws: Include for regulated industries or when specific regulatory compliance is critical
3. Insurance: Include when specific insurance coverage requirements are necessary
4. Security Requirements: Include when vendor requires access to client systems or handles sensitive data
5. Business Continuity: Include for critical services requiring disaster recovery planning
6. Transition Services: Include when complex service transition or exit planning is required
7. Audit Rights: Include when client needs rights to audit vendor's performance or compliance
8. Environmental Requirements: Include when services have environmental impacts or sustainability requirements
9. Import/Export Compliance: Include when services involve cross-border elements
10. Anti-Corruption: Include when services involve government interaction or high-risk jurisdictions
1. Schedule 1 - Service Description: Detailed technical and operational specifications of services
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and remedies
3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms
4. Schedule 4 - Personnel: Key personnel, qualifications, and replacement procedures
5. Schedule 5 - Data Processing Agreement: Detailed data protection obligations and procedures
6. Schedule 6 - Security Requirements: Technical and organizational security measures
7. Schedule 7 - Business Continuity Plan: Disaster recovery and business continuity procedures
8. Appendix A - Contact Details: Key contact information for both parties
9. Appendix B - Required Insurance Coverage: Specific insurance types and coverage amounts
10. Appendix C - Approved Subcontractors: List of pre-approved subcontractors if applicable
Information Technology
Manufacturing
Financial Services
Healthcare
Professional Services
Telecommunications
Retail
Construction
Energy
Transportation and Logistics
Facilities Management
Research and Development
Consulting
Business Process Outsourcing
Legal
Procurement
Finance
Operations
Risk Management
Compliance
Project Management
Supply Chain
Vendor Management
Commercial
Business Development
Account Management
Procurement Manager
Legal Counsel
Contract Manager
Vendor Relations Manager
Chief Financial Officer
Operations Director
Risk Manager
Compliance Officer
Project Manager
Supply Chain Manager
Commercial Director
Chief Operating Officer
General Counsel
Business Development Manager
Account Manager
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