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1. Compliance with Anti-Corruption Laws: Required when dealing with government entities or high-risk sectors

2. Data Protection: Required when personal data processing is involved

3. Insurance: Required for high-risk services or when specific insurance coverage is needed

4. Security Requirements: Required when handling sensitive information or systems

5. Business Continuity: Required for critical services or long-term relationships

6. Environmental Compliance: Required for services with environmental impact

7. Import/Export Compliance: Required when services involve cross-border elements

8. Audit Rights: Required for regulatory compliance or quality control purposes

9. Personnel Requirements: Required when service provider's staff will work closely with client

10. Change Control: Required for complex services requiring formal change management

1. Schedule 1 - Service Descriptions: Detailed descriptions of available service categories

2. Schedule 2 - Service Levels: Specific performance metrics and service level requirements

3. Schedule 3 - Fee Schedule: Detailed pricing structure and rate cards

4. Schedule 4 - Form of Service Order: Template for ordering specific services under the MSA

5. Schedule 5 - Key Personnel: List of key personnel and their roles (if applicable)

6. Schedule 6 - Technical Requirements: Technical specifications and requirements for services

7. Schedule 7 - Security Requirements: Detailed security protocols and requirements

8. Schedule 8 - Governance: Management structure and reporting requirements

9. Appendix A - Contact Details: Key contacts for both parties

10. Appendix B - Approved Subcontractors: List of pre-approved subcontractors (if applicable)