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Facilities Management Agreement Template for India

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Key Requirements PROMPT example:

Facilities Management Agreement

"I need a Facilities Management Agreement for managing a multi-tenant commercial office building in Mumbai, with comprehensive services including maintenance, security, and housekeeping, starting from March 2025."

Document background
The Facilities Management Agreement is a crucial document used when a property owner or occupier wishes to outsource the management and maintenance of their facilities to a professional service provider in India. This agreement is essential for establishing clear service expectations, performance metrics, and operational procedures while ensuring compliance with Indian regulatory requirements. The document typically covers comprehensive facility management services including maintenance, cleaning, security, and other support services, with specific provisions adapted to Indian business practices and legal framework. It is particularly important in commercial, industrial, and large-scale residential properties where professional facility management is required to maintain operational efficiency and regulatory compliance. The agreement must align with various Indian laws including the Contract Act 1872, labor laws, and safety regulations, while providing clear mechanisms for service delivery, pricing, and dispute resolution.
Suggested Sections

1. Parties: Identification of the facility owner/client and the facilities management service provider

2. Background: Context of the agreement, facility details, and purpose of the engagement

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of facilities management services to be provided

5. Term and Renewal: Duration of the agreement and conditions for renewal

6. Service Provider Obligations: Key responsibilities and duties of the facilities management company

7. Client Obligations: Responsibilities and duties of the facility owner/client

8. Performance Standards: Required service levels and quality metrics

9. Fees and Payment Terms: Pricing structure, payment schedule, and related terms

10. Staff and Personnel: Requirements for service provider's personnel, including qualifications and conduct

11. Health and Safety: Safety protocols and compliance requirements

12. Insurance and Liability: Insurance requirements and allocation of risks

13. Termination: Conditions and procedures for contract termination

14. Dispute Resolution: Process for handling disputes between parties

15. Confidentiality: Protection of confidential information

16. Force Majeure: Provisions for unforeseen circumstances and their handling

17. Governing Law: Applicable law and jurisdiction

Optional Sections

1. Environmental Management: Required for facilities with significant environmental impact or sustainability requirements

2. Security Services: Needed when security services are part of the scope

3. Specialized Equipment Maintenance: For facilities with complex or specialized equipment requiring specific maintenance protocols

4. Disaster Recovery: Required for critical facilities needing detailed business continuity plans

5. Energy Management: For facilities with specific energy efficiency requirements or targets

6. Waste Management: Required for facilities with significant waste handling requirements

7. Tenant Services: Needed for multi-tenant facilities requiring specific tenant interaction protocols

8. Change Management: For facilities expecting significant modifications or upgrades during the contract term

Suggested Schedules

1. Schedule A - Service Specifications: Detailed breakdown of all services to be provided and their specifications

2. Schedule B - Fee Schedule: Detailed pricing structure, including base fees and additional service charges

3. Schedule C - Key Performance Indicators: Specific metrics and targets for measuring service performance

4. Schedule D - Facility Details: Comprehensive information about the facility, including floor plans and equipment inventory

5. Schedule E - Staff Requirements: Detailed staffing requirements, including qualifications and minimum staffing levels

6. Schedule F - Operating Procedures: Standard operating procedures for routine and emergency situations

7. Schedule G - Reporting Requirements: Templates and frequencies for required reports and documentation

8. Schedule H - Equipment and Systems: List of equipment and systems covered under the agreement

9. Appendix 1 - Emergency Contact List: List of emergency contacts for both parties and key stakeholders

10. Appendix 2 - Required Forms: Standard forms for various operational processes and reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



















































Clauses





































Relevant Industries

Commercial Real Estate

Manufacturing

Healthcare

Education

Retail

Hospitality

Information Technology

Banking and Financial Services

Industrial

Government and Public Sector

Relevant Teams

Legal

Operations

Facilities Management

Procurement

Risk and Compliance

Real Estate

Administration

Property Management

Asset Management

Contract Management

Relevant Roles

Facility Manager

Operations Director

Property Manager

Chief Operations Officer

Procurement Manager

Legal Counsel

Contract Manager

Maintenance Manager

Real Estate Manager

Risk Manager

Compliance Officer

Building Services Manager

Asset Manager

General Manager - Operations

Head of Administration

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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