The Facilities Management Agreement is a crucial document used when a property owner or organization wishes to outsource the management and maintenance of their facilities to a professional service provider in the Philippines. It is essential for establishing clear operational parameters, service expectations, and legal obligations while ensuring compliance with Philippine regulations including the Labor Code, Building Code, and environmental laws. This agreement typically covers comprehensive facility services including maintenance, cleaning, security, and operational management, with specific provisions adapted to Philippine business practices and legal requirements. The document is particularly important for complex facilities requiring professional management and where clear accountability and service levels need to be established between the facility owner and the management provider.
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1. Parties: Identification of the facility owner/client and the facilities management service provider
2. Background: Context of the agreement and brief description of the facility and purpose of the arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the facilities management services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider's Obligations: Key responsibilities and duties of the facilities management company
7. Client's Obligations: Responsibilities and duties of the facility owner/client
8. Performance Standards: Required service levels and quality standards
9. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
10. Staff and Subcontractors: Requirements for personnel, including qualifications and conduct
11. Compliance and Regulations: Obligation to comply with relevant laws and regulations
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Grounds and procedures for contract termination
14. Dispute Resolution: Procedures for handling disputes between parties
15. General Provisions: Standard legal provisions including notices, amendments, and governing law
1. Emergency Services: Additional provisions for emergency response services, used when 24/7 emergency coverage is required
2. Sustainability Requirements: Special provisions for green building maintenance, used when the facility has specific environmental certifications or goals
3. Tenant Interface: Procedures for dealing with multiple tenants, used in multi-tenant facilities
4. Security Services: Specific security service requirements, used when security is included in the scope
5. Energy Management: Special provisions for energy efficiency and management, used for facilities with specific energy performance requirements
6. Transition Services: Procedures for handover from previous service provider, used when replacing an existing provider
7. Force Majeure: Provisions for handling natural disasters and other unforeseen events, particularly relevant in areas prone to natural disasters
1. Schedule 1 - Service Specifications: Detailed breakdown of all services to be provided and their frequencies
2. Schedule 2 - Key Performance Indicators: Specific metrics and targets for measuring service performance
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, including base fees and variable charges
4. Schedule 4 - Equipment Inventory: List of facility equipment covered under the agreement
5. Schedule 5 - Staff Organization: Organizational structure and key personnel requirements
6. Schedule 6 - Reporting Requirements: Templates and frequencies for required reports
7. Schedule 7 - Emergency Procedures: Detailed procedures for handling various types of emergencies
8. Schedule 8 - Maintenance Schedule: Planned preventive maintenance schedule for equipment and systems
9. Appendix A - Site Plans: Facility floor plans and site layouts
10. Appendix B - Required Forms: Standard forms for various procedures and reports
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