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Security Level Agreement for Malaysia

Security Level Agreement Template for Malaysia

A comprehensive legal agreement governed by Malaysian law that establishes and defines specific security standards, protocols, and requirements between contracting parties. The document outlines security measures, compliance requirements with Malaysian regulations including the Personal Data Protection Act 2010, incident response procedures, and performance metrics. It includes detailed provisions for data protection, cybersecurity measures, monitoring requirements, and remediation processes, while ensuring alignment with Malaysian cybersecurity frameworks and international security standards.

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What is a Security Level Agreement?

The Security Level Agreement serves as a critical document for organizations operating in Malaysia that need to establish clear, enforceable security standards and protocols. This agreement is particularly relevant in the context of Malaysian data protection and cybersecurity regulations, including compliance with the Personal Data Protection Act 2010 and related cybersecurity frameworks. The document is essential when organizations need to define specific security requirements, responsibilities, and performance metrics in their business relationships. It typically includes comprehensive security measures, incident response procedures, compliance requirements, and regular assessment protocols. The Security Level Agreement is commonly used in scenarios involving data processing, cloud services, managed security services, or any situation where one party is responsible for maintaining specific security standards for another.

What sections should be included in a Security Level Agreement?

1. Parties: Identification of the contracting parties, including registered addresses and company registration numbers

2. Background: Context of the agreement, relationship between parties, and purpose of the security arrangements

3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement

4. Scope of Services: Detailed description of security services, systems, and assets covered by the agreement

5. Security Standards and Requirements: Specific security measures, protocols, and standards to be maintained

6. Access Control and Authentication: Requirements for system access, authentication methods, and identity management

7. Data Protection and Privacy: Measures for protecting sensitive and personal data in compliance with Malaysian PDPA

8. Security Incident Response: Procedures for identifying, reporting, and handling security incidents

9. Monitoring and Reporting: Requirements for security monitoring, auditing, and regular reporting

10. Compliance and Certification: Regulatory compliance requirements and necessary security certifications

11. Term and Termination: Duration of the agreement and conditions for termination

12. Governing Law and Jurisdiction: Specification of Malaysian law as governing law and jurisdiction details

What sections are optional to include in a Security Level Agreement?

1. Business Continuity and Disaster Recovery: Additional section for critical systems requiring specific recovery procedures

2. Third-Party Security Requirements: Include when third-party vendors or contractors are involved in security services

3. Industry-Specific Security Requirements: Additional requirements for regulated industries (e.g., financial services, healthcare)

4. International Data Transfers: Include when data will be transferred outside Malaysia

5. Physical Security Requirements: Detailed physical security measures when physical premises are involved

6. Security Training and Awareness: Requirements for staff training and security awareness programs

7. Penetration Testing: Requirements for regular security testing and vulnerability assessments

What schedules should be included in a Security Level Agreement?

1. Schedule 1 - Security Standards and Protocols: Detailed technical specifications of security standards and protocols

2. Schedule 2 - Service Level Metrics: Specific security performance metrics and measurement criteria

3. Schedule 3 - Incident Response Procedures: Detailed procedures for different types of security incidents

4. Schedule 4 - Compliance Checklist: Detailed compliance requirements and verification checklist

5. Schedule 5 - Contact Details and Escalation Matrix: Key contacts and escalation procedures for security incidents

6. Appendix A - Security Architecture Diagram: Technical documentation of security infrastructure

7. Appendix B - Audit and Assessment Templates: Standard templates for security audits and assessments

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Malaysia

Cost

Free to use
Relevant legal definitions

































Clauses






























Relevant Industries

Financial Services

Healthcare

Government

Technology

Telecommunications

E-commerce

Manufacturing

Education

Energy

Defense

Critical Infrastructure

Professional Services

Banking

Insurance

Retail

Relevant Teams

Information Security

IT Operations

Legal

Compliance

Risk Management

Information Technology

Cybersecurity

Data Protection

Security Operations

IT Governance

Internal Audit

Privacy

Infrastructure

Relevant Roles

Chief Information Security Officer

IT Security Manager

Compliance Officer

Data Protection Officer

Security Architect

Risk Manager

IT Director

Chief Technology Officer

Security Operations Manager

Legal Counsel

Privacy Officer

Information Security Analyst

Cybersecurity Manager

IT Governance Manager

Security Auditor

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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