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1. Parties: Identification of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement, relationship between parties, and purpose of the security arrangements
3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement
4. Scope of Services: Detailed description of security services, systems, and assets covered by the agreement
5. Security Standards and Requirements: Specific security measures, protocols, and standards to be maintained
6. Access Control and Authentication: Requirements for system access, authentication methods, and identity management
7. Data Protection and Privacy: Measures for protecting sensitive and personal data in compliance with Malaysian PDPA
8. Security Incident Response: Procedures for identifying, reporting, and handling security incidents
9. Monitoring and Reporting: Requirements for security monitoring, auditing, and regular reporting
10. Compliance and Certification: Regulatory compliance requirements and necessary security certifications
11. Term and Termination: Duration of the agreement and conditions for termination
12. Governing Law and Jurisdiction: Specification of Malaysian law as governing law and jurisdiction details
1. Business Continuity and Disaster Recovery: Additional section for critical systems requiring specific recovery procedures
2. Third-Party Security Requirements: Include when third-party vendors or contractors are involved in security services
3. Industry-Specific Security Requirements: Additional requirements for regulated industries (e.g., financial services, healthcare)
4. International Data Transfers: Include when data will be transferred outside Malaysia
5. Physical Security Requirements: Detailed physical security measures when physical premises are involved
6. Security Training and Awareness: Requirements for staff training and security awareness programs
7. Penetration Testing: Requirements for regular security testing and vulnerability assessments
1. Schedule 1 - Security Standards and Protocols: Detailed technical specifications of security standards and protocols
2. Schedule 2 - Service Level Metrics: Specific security performance metrics and measurement criteria
3. Schedule 3 - Incident Response Procedures: Detailed procedures for different types of security incidents
4. Schedule 4 - Compliance Checklist: Detailed compliance requirements and verification checklist
5. Schedule 5 - Contact Details and Escalation Matrix: Key contacts and escalation procedures for security incidents
6. Appendix A - Security Architecture Diagram: Technical documentation of security infrastructure
7. Appendix B - Audit and Assessment Templates: Standard templates for security audits and assessments
Financial Services
Healthcare
Government
Technology
Telecommunications
E-commerce
Manufacturing
Education
Energy
Defense
Critical Infrastructure
Professional Services
Banking
Insurance
Retail
Information Security
IT Operations
Legal
Compliance
Risk Management
Information Technology
Cybersecurity
Data Protection
Security Operations
IT Governance
Internal Audit
Privacy
Infrastructure
Chief Information Security Officer
IT Security Manager
Compliance Officer
Data Protection Officer
Security Architect
Risk Manager
IT Director
Chief Technology Officer
Security Operations Manager
Legal Counsel
Privacy Officer
Information Security Analyst
Cybersecurity Manager
IT Governance Manager
Security Auditor
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