The Order Cancellation Letter Due To Delay is a critical document used when goods or services ordered have not been delivered within the agreed timeframe or reasonable period. Under Singapore law, particularly the Sale of Goods Act and Contract Law, buyers have the right to terminate orders where delay constitutes a fundamental breach. This document formally exercises these rights, documents the delay, requests refunds of any payments made, and establishes a clear legal position. It's particularly important in Singapore's business environment where time-sensitive transactions are common and legal clarity is valued.
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1. Recipient Details: Full name, address, and reference numbers of the order recipient
2. Order Reference: Original order number, date, and description of goods/services ordered
3. Delay Description: Clear statement of the delay and its duration
4. Legal Basis: Reference to contractual terms or legal rights supporting cancellation
5. Cancellation Statement: Clear statement of order cancellation
6. Refund Request: Details of any advance payments and refund requirements
1. Previous Communications: Reference to prior attempts to resolve the delay issue - use when there have been previous communications about the delay
2. Compensation Claim: Details of any additional costs or damages incurred - use when seeking compensation beyond refund
3. Future Business Relations: Statement about future business relationship - use when maintaining business relationship is desired
1. Original Order Documentation: Copy of original order confirmation and terms
2. Communication Records: Copies of relevant correspondence regarding delays
3. Proof of Payment: Evidence of any payments made for the order
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