Electronic Transactions Act (ETA): Primary legislation governing electronic contracts and transactions in Singapore. Critical for service level commitments in digital services and requirements for electronic signatures and records.
Personal Data Protection Act (PDPA): Regulates data handling obligations, particularly when services involve personal data. Sets requirements for data availability and protection measures.
Computer Misuse Act: Addresses security considerations, system availability requirements, and cybersecurity obligations for digital systems and services.
Contract Law (Common Law): Fundamental principles governing contract formation, remedies for breach, and calculation of damages under Singapore's common law system.
Competition Law: Ensures fair contract terms and addresses market dominance considerations in service agreements.
Consumer Protection (Fair Trading) Act: Relevant for B2C relationships, containing provisions against unfair practices and protecting consumer interests in service agreements.
IMDA Guidelines: Industry standards and technical requirements for uptime set by the Infocomm Media Development Authority of Singapore.
MAS Guidelines: Specific guidelines from the Monetary Authority of Singapore, particularly relevant for financial services and systems requiring additional uptime requirements.
