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Customer Privacy Notice

Customer Privacy Notice Template for Austria

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Key Requirements PROMPT example:

Customer Privacy Notice

"I need a Customer Privacy Notice for my new e-commerce startup based in Vienna, launching in March 2025, that will collect customer data and use AI-powered recommendation systems. The notice needs to be GDPR-compliant and specifically address automated decision-making and cookie usage."

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Document background
The Customer Privacy Notice is a mandatory document required under both EU GDPR and Austrian data protection law for any organization processing personal data of customers in Austria. It must be provided to customers at the time their personal data is collected and serves as a primary transparency tool explaining how the organization handles personal information. The notice needs to comply with Articles 13 and 14 of GDPR, the Austrian Data Protection Act (DSG), and other relevant Austrian privacy regulations. It should be written in clear, plain language and must include specific information about data processing activities, data subject rights, and contact information for data protection queries. The document requires regular reviews and updates to reflect any changes in data processing practices or regulatory requirements.
Suggested Sections

1. Introduction: Overview of the privacy notice and its purpose

2. Data Controller Information: Identity and contact details of the data controller and, where applicable, their representative

3. Data Protection Officer: Contact details of the Data Protection Officer (if appointed)

4. Types of Personal Data Collected: Detailed description of the categories of personal data collected and processed

5. Purposes and Legal Bases: Explanation of how and why personal data is processed, including the legal bases for processing

6. Data Recipients: Information about who receives or has access to the personal data, including third-party processors

7. Data Retention: How long personal data is kept and criteria used to determine retention periods

8. Data Subject Rights: Explanation of individual rights under GDPR and how to exercise them

9. International Transfers: Information about any data transfers outside the EU/EEA and safeguards in place

10. Security Measures: Overview of measures taken to protect personal data

11. Updates to Privacy Notice: Information about how changes to the privacy notice will be communicated

Optional Sections

1. Cookies and Tracking: Detailed information about cookie usage and tracking technologies - required if the business operates websites or apps

2. Marketing Communications: Information about marketing communications and how to opt out - needed if the business conducts direct marketing

3. Automated Decision Making: Information about automated decision-making and profiling - required if such processing is performed

4. Children's Privacy: Specific provisions for processing children's data - required if services are offered to children

5. Special Categories of Data: Information about processing sensitive personal data - required if such data is processed

6. Joint Controller Information: Details about joint controllers if applicable - required in case of joint controllership arrangements

Suggested Schedules

1. Cookie List: Detailed list of cookies used, their purposes and duration

2. Third Party Processors: List of data processors and their locations

3. Technical and Organizational Measures: Detailed description of security measures implemented

4. Processing Activities Register: Detailed overview of specific processing activities and their purposes

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






























Clauses






























Relevant Industries

Retail

E-commerce

Financial Services

Healthcare

Technology

Telecommunications

Professional Services

Education

Hospitality

Manufacturing

Insurance

Real Estate

Entertainment

Transportation

Energy

Relevant Teams

Legal

Compliance

Data Protection

Information Security

IT

Marketing

Customer Service

Operations

Risk Management

Human Resources

Digital

Communications

Relevant Roles

Data Protection Officer

Privacy Manager

Legal Counsel

Compliance Officer

Chief Privacy Officer

Information Security Manager

Risk Manager

Chief Information Security Officer

General Counsel

Chief Legal Officer

Customer Relations Manager

IT Director

Chief Technology Officer

Marketing Director

Operations Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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