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1. Parties: Identification of the service provider (digital marketing agency) and the client, including their legal details and registered addresses
2. Background: Context of the agreement and brief description of the parties' intentions and business relationship
3. Definitions: Detailed definitions of key terms used throughout the contract, including technical digital marketing terminology
4. Scope of Services: Comprehensive description of digital marketing services to be provided, including specific platforms, channels, and activities
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Service Provider Obligations: Detailed responsibilities of the digital marketing agency, including deliverables, timelines, and quality standards
7. Client Obligations: Client's responsibilities, including provision of materials, approvals, and access to necessary accounts
8. Data Protection and Privacy: Compliance with Indonesian data protection laws, including handling of personal data and privacy measures
9. Intellectual Property Rights: Ownership and usage rights of marketing materials, content, and campaigns
10. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
11. Performance Metrics and Reporting: KPIs, reporting requirements, and performance measurement criteria
12. Confidentiality: Protection of confidential information and trade secrets
13. Compliance with Laws: Compliance with Indonesian digital marketing and electronic transaction regulations
14. Limitation of Liability: Scope of liability and indemnification provisions
15. General Provisions: Standard legal provisions including notices, amendments, and governing law
1. Social Media Management: Specific terms for social media management services, if included in the scope
2. Content Creation: Terms specific to content creation services, if the agency will be creating original content
3. SEO Services: Detailed terms for Search Engine Optimization services, if included
4. Paid Advertising: Terms for managing paid advertising campaigns, if part of the services
5. Influencer Marketing: Terms governing influencer collaboration and management, if applicable
6. Crisis Management: Procedures for handling social media or digital marketing crises
7. Third-Party Services: Terms governing the use of third-party tools or services
8. Website Maintenance: Terms for website updating and maintenance services, if included
1. Schedule A - Service Level Agreement: Detailed performance metrics, response times, and service standards
2. Schedule B - Fee Schedule: Detailed breakdown of fees, payment terms, and additional costs
3. Schedule C - Campaign Specifications: Specific details of planned marketing campaigns and activities
4. Schedule D - Reporting Templates: Templates and formats for regular performance reports
5. Schedule E - Approved Platforms and Tools: List of approved digital marketing platforms and tools to be used
6. Appendix 1 - Data Processing Agreement: Detailed terms for handling personal data in compliance with Indonesian law
7. Appendix 2 - Brand Guidelines: Client's branding requirements and guidelines
8. Appendix 3 - Content Calendar: Planned content schedule and posting frequency
Retail
E-commerce
Technology
Financial Services
Healthcare
Education
Manufacturing
Hospitality
Real Estate
Consumer Goods
Professional Services
Entertainment
Food and Beverage
Fashion and Apparel
Telecommunications
Marketing
Digital
Legal
Procurement
Compliance
Communications
Brand Management
E-commerce
Business Development
Finance
Risk Management
Marketing Director
Digital Marketing Manager
Chief Marketing Officer
Business Development Manager
Social Media Manager
Content Marketing Manager
Brand Manager
E-commerce Manager
Marketing Communications Manager
Legal Counsel
Procurement Manager
Agency Relations Manager
Digital Strategy Director
Chief Digital Officer
Compliance Officer
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