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Digital Marketing Contract for Indonesia

Digital Marketing Contract Template for Indonesia

This document is a comprehensive digital marketing services agreement governed by Indonesian law, specifically compliant with Law No. 11 of 2008 on Electronic Information and Transactions (ITE Law) and the Personal Data Protection Law of 2022. It establishes the terms and conditions for digital marketing services, including social media management, content creation, digital advertising, and analytics reporting. The contract addresses key aspects such as data protection, intellectual property rights, performance metrics, and compliance with Indonesian digital marketing regulations. It includes detailed provisions for service delivery, payment terms, and performance measurement, while ensuring alignment with local electronic transaction requirements and consumer protection laws.

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Digital Marketing Contract

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What is a Digital Marketing Contract?

The Digital Marketing Contract serves as a legally binding agreement between a digital marketing service provider and a client organization in Indonesia. This document is essential when engaging professional digital marketing services, ensuring compliance with Indonesian regulations including the ITE Law, Personal Data Protection Law, and relevant digital business regulations. It should be used when establishing a new digital marketing relationship or formalizing existing arrangements, covering areas such as social media management, content creation, digital advertising, and performance analytics. The contract incorporates Indonesian legal requirements for electronic transactions, data protection, and digital business operations, while providing clear guidelines for service delivery, performance measurement, and dispute resolution. It's particularly important given Indonesia's growing digital economy and the increasing need for formalized digital marketing arrangements that protect both service providers and clients.

What sections should be included in a Digital Marketing Contract?

1. Parties: Identification of the service provider (digital marketing agency) and the client, including their legal details and registered addresses

2. Background: Context of the agreement and brief description of the parties' intentions and business relationship

3. Definitions: Detailed definitions of key terms used throughout the contract, including technical digital marketing terminology

4. Scope of Services: Comprehensive description of digital marketing services to be provided, including specific platforms, channels, and activities

5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination

6. Service Provider Obligations: Detailed responsibilities of the digital marketing agency, including deliverables, timelines, and quality standards

7. Client Obligations: Client's responsibilities, including provision of materials, approvals, and access to necessary accounts

8. Data Protection and Privacy: Compliance with Indonesian data protection laws, including handling of personal data and privacy measures

9. Intellectual Property Rights: Ownership and usage rights of marketing materials, content, and campaigns

10. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms

11. Performance Metrics and Reporting: KPIs, reporting requirements, and performance measurement criteria

12. Confidentiality: Protection of confidential information and trade secrets

13. Compliance with Laws: Compliance with Indonesian digital marketing and electronic transaction regulations

14. Limitation of Liability: Scope of liability and indemnification provisions

15. General Provisions: Standard legal provisions including notices, amendments, and governing law

What sections are optional to include in a Digital Marketing Contract?

1. Social Media Management: Specific terms for social media management services, if included in the scope

2. Content Creation: Terms specific to content creation services, if the agency will be creating original content

3. SEO Services: Detailed terms for Search Engine Optimization services, if included

4. Paid Advertising: Terms for managing paid advertising campaigns, if part of the services

5. Influencer Marketing: Terms governing influencer collaboration and management, if applicable

6. Crisis Management: Procedures for handling social media or digital marketing crises

7. Third-Party Services: Terms governing the use of third-party tools or services

8. Website Maintenance: Terms for website updating and maintenance services, if included

What schedules should be included in a Digital Marketing Contract?

1. Schedule A - Service Level Agreement: Detailed performance metrics, response times, and service standards

2. Schedule B - Fee Schedule: Detailed breakdown of fees, payment terms, and additional costs

3. Schedule C - Campaign Specifications: Specific details of planned marketing campaigns and activities

4. Schedule D - Reporting Templates: Templates and formats for regular performance reports

5. Schedule E - Approved Platforms and Tools: List of approved digital marketing platforms and tools to be used

6. Appendix 1 - Data Processing Agreement: Detailed terms for handling personal data in compliance with Indonesian law

7. Appendix 2 - Brand Guidelines: Client's branding requirements and guidelines

8. Appendix 3 - Content Calendar: Planned content schedule and posting frequency

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Document Type

Agreement Contract

Cost

Free to use
Relevant legal definitions




























































Clauses









































Relevant Industries

Retail

E-commerce

Technology

Financial Services

Healthcare

Education

Manufacturing

Hospitality

Real Estate

Consumer Goods

Professional Services

Entertainment

Food and Beverage

Fashion and Apparel

Telecommunications

Relevant Teams

Marketing

Digital

Legal

Procurement

Compliance

Communications

Brand Management

E-commerce

Business Development

Finance

Risk Management

Relevant Roles

Marketing Director

Digital Marketing Manager

Chief Marketing Officer

Business Development Manager

Social Media Manager

Content Marketing Manager

Brand Manager

E-commerce Manager

Marketing Communications Manager

Legal Counsel

Procurement Manager

Agency Relations Manager

Digital Strategy Director

Chief Digital Officer

Compliance Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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