Receptionist Evaluation Form

Receptionist Evaluation Form for Malaysia

Receptionist Evaluation Form Template for Malaysia

A comprehensive performance evaluation document designed for assessing receptionists' work performance in accordance with Malaysian employment laws and regulations. This form facilitates the systematic evaluation of reception staff across various competencies including customer service, administrative capabilities, technical skills, and behavioral attributes. The document incorporates Malaysian workplace standards and compliance requirements while providing a structured framework for fair and objective performance assessment, professional development planning, and documentation of employee progress.

Your data doesn't train Genie's AI

You keep IP ownership of your information

Generate a Bespoke Document

1. Select your governing law:

2. Enter your key requirements:

3. Create your document to edit, review or download

Download a Standard Template

Get our Malaysia-compliant Receptionist Evaluation Form

4.6 / 5

4.8 / 5

Alternatively: Run an advanced review of an existing
Receptionist Evaluation Form

Let tiktok��˰�'s market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.

What is a Receptionist Evaluation Form?

The Receptionist Evaluation Form is a crucial human resource management tool designed to comply with Malaysian employment legislation while providing a structured approach to performance assessment. This document is typically used during regular performance reviews (quarterly, bi-annual, or annual) to evaluate reception staff's effectiveness in their role. It encompasses various assessment areas including customer service, administrative tasks, communication skills, and professional conduct, while ensuring alignment with local employment standards and organizational objectives. The form serves multiple purposes: documenting performance for administrative records, identifying training needs, supporting career development discussions, and providing a basis for compensation decisions, all while maintaining compliance with Malaysian employment and data protection laws.

What sections should be included in a Receptionist Evaluation Form?

1. Employee Information: Basic details including employee name, ID, department, evaluation period, and length of service

2. Evaluator Information: Details of the supervisor/manager conducting the evaluation

3. Performance Rating Scale: Explanation of the rating system used (typically 1-5 or 1-10 scale)

4. Core Competencies Assessment: Evaluation of fundamental reception skills including communication, customer service, and professional conduct

5. Technical Skills Assessment: Evaluation of specific technical abilities such as phone system operation, visitor management, and computer proficiency

6. Administrative Capabilities: Assessment of administrative tasks including mail handling, scheduling, and record-keeping

7. Behavioral Competencies: Evaluation of soft skills such as teamwork, adaptability, and problem-solving

8. Overall Performance Summary: General assessment of total performance and achievement of goals

9. Development Plan: Identification of areas for improvement and training needs

10. Acknowledgment: Signatures of evaluator and employee confirming review of evaluation

What sections are optional to include in a Receptionist Evaluation Form?

1. Language Proficiency: Assessment of additional language skills if required for the role

2. Security Protocol Compliance: Evaluation of adherence to security procedures, relevant for high-security facilities

3. Special Projects: Assessment of any additional responsibilities or projects undertaken

4. Sales Performance: For receptionists with sales responsibilities in commercial settings

5. Emergency Response: Evaluation of handling emergency situations, particularly relevant for medical or high-risk facilities

What schedules should be included in a Receptionist Evaluation Form?

1. Appendix A: Rating Scale Guide: Detailed explanation of performance rating criteria and scoring methodology

2. Appendix B: Competency Framework: Detailed breakdown of each competency and expected performance levels

3. Appendix C: Job Description: Current job description against which performance is measured

4. Appendix D: Performance Improvement Plan Template: Template for documenting specific improvement goals and timelines if needed

5. Appendix E: Training Record: Record of completed training and certifications during the evaluation period

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok��˰� | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Cost

Free to use

Relevant legal definitions

Clauses

Relevant Industries

Healthcare

Corporate Services

Hospitality

Education

Financial Services

Professional Services

Real Estate

Government

Retail

Manufacturing

Technology

Relevant Teams

Human Resources

Administration

Operations

Front Office

Corporate Services

Facilities Management

Employee Relations

Performance Management

Training and Development

Relevant Roles

Front Desk Manager

HR Manager

Office Manager

Department Manager

Administrative Supervisor

HR Director

Operations Manager

Facility Manager

General Manager

HR Business Partner

Performance Management Specialist

Find the exact document you need

No matches found.

Induction Training Feedback Form

A Malaysian-compliant form for gathering new employee feedback on induction training effectiveness and quality.

tiktok���˰�

How Cambridge United Uses tiktok���˰� to Speed Up Player Signings and Slash Legal Costs

Generate a Bespoke Document

Download a Standard Template

What is a Receptionist Evaluation Form?

What sections should be included in a Receptionist Evaluation Form?

What sections are optional to include in a Receptionist Evaluation Form?

What schedules should be included in a Receptionist Evaluation Form?

Authors

Alex Denne

Jurisdiction

Publisher

Document Type

Sector

Cost

Find the exact document you need

Induction Training Feedback Form

Evaluation Form For Webinar

Tourist Feedback Form

Call Evaluation Form

Weekly Feedback Form

Restaurant Server Evaluation Form

Exit Interview Feedback Form

Vendor Evaluation Form

Employee Self Evaluation Form

Printable Appraisal Form

Exit Form For Employee

Manager Appraisal Form

Performance Review Form

Supplier Evaluation Form

Employee Evaluation Form

Training Evaluation Form For Employees

Tasting Form

Subject Evaluation Form

Self Analysis Form

Promotion Assessment Form

Performance Appraisal Letter

Performance Appraisal Form For Sales Manager

HR Assessment Form

Executive Director Self Evaluation Form

Feedback Form For Teachers Training

Feedback Form For Orientation Programme

Evaluation Survey Form

Appraisal Form

Peer Assessment Form

Designer Evaluation Form

Supplier Performance Evaluation Form

Course Evaluation Form

Team Building Evaluation Form

Secretary Evaluation Form

Performance Evaluation Form For Government Employees

Evaluation Form For Project Proposal

Developer Evaluation Form

Appraisal Form For Students

Restaurant Manager Evaluation Form

�ұ�Ծ���’s Security Promise

Your documents are private:

Your documents are protected:

Organizational security:

Use Cases

Generate Legal Docs Free

tiktok��˰�

How Cambridge United Uses tiktok��˰� to Speed Up Player Signings and Slash Legal Costs

�ұ�Ծ��’s Security Promise