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Master Framework Agreement
"I need a Master Framework Agreement under Belgian law for a software development company providing IT services to multiple European clients, with specific focus on data protection compliance and service level requirements to be implemented by March 2025."
1. Parties: Identification of the contracting parties, including full legal names, registration details, and addresses
2. Background: Context of the agreement, business relationship overview, and purpose of the framework
3. Definitions: Comprehensive list of defined terms used throughout the agreement
4. Scope of Agreement: Overview of services/products covered and the framework's application to future transactions
5. Term and Termination: Duration of the framework agreement, renewal provisions, and termination circumstances
6. Ordering Process: Procedures for placing and accepting orders under the framework
7. Pricing and Payment Terms: General pricing principles, payment terms, invoicing requirements
8. Service Levels: Basic performance standards applicable to all transactions
9. Representations and Warranties: Standard warranties and representations made by both parties
10. Liability and Indemnification: Allocation of risks and responsibilities between parties
11. Confidentiality: Protection of confidential information exchanged under the agreement
12. Intellectual Property Rights: Ownership and usage rights of IP in the context of the relationship
13. Force Majeure: Circumstances excusing performance and related procedures
14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Data Protection: Required when personal data processing is involved, ensuring GDPR compliance
2. Insurance: Specific insurance requirements when services/products involve significant risks
3. Compliance with Laws: Detailed compliance obligations for regulated industries or specific business activities
4. Anti-Corruption: Required for international business or public sector involvement
5. Environmental Compliance: Necessary for agreements involving environmental impacts or sustainability commitments
6. Security Requirements: Important for IT services or handling of sensitive information
7. Business Continuity: Required for critical services or long-term strategic relationships
8. Change Control: Needed when frequent modifications to services or deliverables are expected
9. Subcontracting: Important when subcontracting is likely or needs to be regulated
10. Exit Management: Required for complex services requiring transition upon termination
1. Schedule 1 - Services Description: Detailed description of services/products covered under the framework
2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and any volume discounts
3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement methodology
4. Schedule 4 - Governance Structure: Management structure, meeting cadence, and escalation procedures
5. Schedule 5 - Technical Requirements: Technical specifications and standards for products/services
6. Schedule 6 - Operating Procedures: Detailed operational processes and day-to-day procedures
7. Schedule 7 - Form of Order: Template for individual orders under the framework
8. Schedule 8 - Change Control Procedure: Detailed process for implementing changes
9. Appendix A - Contact Details: Key contacts and notice details for both parties
10. Appendix B - Required Insurance Coverage: Specific insurance types and coverage levels required
Authors
Information Technology
Manufacturing
Professional Services
Telecommunications
Financial Services
Healthcare
Retail
Energy
Construction
Logistics and Supply Chain
Consulting
Software Development
Industrial Services
Pharmaceutical
Legal
Procurement
Commercial
Operations
Finance
Risk & Compliance
Business Development
Sales
Supply Chain
Project Management
Account Management
Executive Leadership
Legal Counsel
Commercial Director
Procurement Manager
Contract Manager
Business Development Manager
Chief Legal Officer
Operations Director
Chief Financial Officer
Risk Manager
Compliance Officer
Supply Chain Manager
Project Manager
Account Executive
Sales Director
Chief Executive Officer
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