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Master Reseller Agreement
"I need a Master Reseller Agreement for my software company to appoint multiple resellers across the Benelux region, with strong data protection provisions and specific requirements for technical support and training, planned to take effect from March 2025."
1. Parties: Identification of the supplier and reseller with full legal entity details
2. Background: Context of the agreement and brief description of parties' businesses
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Territory: Scope of reseller appointment, territory definition, and any exclusivity provisions
5. Reseller Rights and Obligations: Core responsibilities of the reseller including sales targets, marketing requirements, and customer service standards
6. Supplier Rights and Obligations: Supplier's commitments regarding product supply, support, and training
7. Ordering and Delivery: Process for placing orders, delivery terms, and acceptance procedures
8. Prices and Payment: Pricing structure, payment terms, and invoicing procedures
9. Intellectual Property Rights: Protection and usage rights of trademarks, logos, and other IP
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: GDPR compliance and data handling requirements
12. Term and Termination: Duration of agreement, renewal terms, and termination provisions
13. Post-Termination: Obligations and rights after agreement termination
14. General Provisions: Standard legal clauses including notices, assignment, and governing law
1. Non-Compete: Restrictions on competing activities, optional but common in exclusive arrangements
2. Marketing and Promotion: Detailed marketing requirements and cooperative advertising, relevant for larger scale operations
3. Training Requirements: Specific training obligations, important for technical products
4. Service Level Agreement: Detailed performance metrics, necessary for complex product support
5. Insurance Requirements: Specific insurance obligations, important for high-value products
6. Import/Export Compliance: Required for international reseller arrangements
7. Minimum Purchase Requirements: Volume commitments, relevant for exclusive territories
8. End User Terms: Standard terms for end customers, important when uniformity is required
1. Schedule 1 - Products: List of approved products for resale with specifications
2. Schedule 2 - Territory: Detailed description of geographical territory and any exclusions
3. Schedule 3 - Prices and Discounts: Price lists and discount structure
4. Schedule 4 - Performance Targets: Sales targets and performance metrics
5. Schedule 5 - Technical Requirements: Technical specifications and support requirements
6. Schedule 6 - Trademark Usage Guidelines: Rules for using supplier's trademarks and branding
7. Appendix A - Standard Operating Procedures: Detailed operational procedures and processes
8. Appendix B - Report Templates: Standard formats for required reporting
Authors
Technology and Software
Manufacturing
Consumer Goods
Electronics
Telecommunications
Industrial Equipment
Automotive
Medical Devices
Chemical Products
Construction Materials
Luxury Goods
Professional Services
Legal
Sales
Commercial
Business Development
Operations
Finance
Procurement
Compliance
Partner Relations
Distribution
Account Management
Chief Executive Officer
Commercial Director
Sales Director
Channel Manager
Business Development Manager
Legal Counsel
Contracts Manager
Procurement Manager
Operations Director
Distribution Manager
Partner Relations Manager
Compliance Officer
Chief Financial Officer
Sales Operations Manager
Account Executive
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