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The Complaint Letter For Wrong Delivery Of Goods is an essential business document used within the Canadian legal framework when goods received do not match the original order specifications. This document becomes necessary when there are discrepancies in delivered items, whether in terms of quantity, quality, type, or specifications. It serves as both a formal notification of the error and a request for rectification, potentially forming part of legal documentation if the matter escalates. The letter should be drafted in compliance with Canadian consumer protection laws and provincial sale of goods legislation, incorporating specific details about the order, delivery, and discrepancy. It's particularly relevant in today's growing e-commerce and retail landscape, where complex supply chains can lead to delivery errors. The document can be used by both individual consumers and businesses, requiring different levels of detail and legal references depending on the transaction's nature and value.

1. Recipient Details: Complete contact information of the company/person responsible for the delivery

2. Order Reference Information: Order number, date of order, and other relevant transaction identifiers

3. Description of Incorrect Delivery: Detailed explanation of what was ordered versus what was received

4. Impact Statement: Description of how the wrong delivery has affected you or your business

5. Previous Communication: Summary of any previous attempts to resolve the issue

6. Specific Resolution Request: Clear statement of what action you want the company to take

7. Response Timeline: Reasonable deadline for when you expect a response