The Administrative Services Agreement is designed for situations where a company needs to outsource or formally establish administrative support functions to another entity under Dutch law. This contract type is commonly used when businesses require professional assistance with back-office operations, data management, administrative support, or similar services. The agreement encompasses comprehensive terms for service delivery, performance standards, and risk allocation, while ensuring compliance with Dutch legal requirements, including the Civil Code and GDPR implementation. It is particularly relevant in today's business environment where companies increasingly rely on specialized service providers for administrative functions while maintaining control over their core operations.
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1. Parties: Identification and details of the service provider and the client
2. Background: Context of the agreement and brief description of the parties' intention
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the administrative services to be provided
5. Term and Termination: Duration of the agreement and termination provisions
6. Fees and Payment: Payment terms, fee structure, and invoicing procedures
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Confidentiality: Provisions regarding confidential information handling
10. Data Protection: GDPR compliance and data processing obligations
11. Liability and Indemnification: Limitation of liability and indemnification provisions
12. Force Majeure: Provisions for unforeseen circumstances and their handling
13. Governing Law and Jurisdiction: Specification of Dutch law application and dispute resolution
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Service Levels: Specific performance metrics and standards, include when service quality measurement is crucial
2. Intellectual Property: IP rights and ownership provisions, include when services involve creation of materials or use of existing IP
3. Insurance: Insurance requirements and coverage details, include for high-risk or regulated services
4. Personnel: Requirements for staff qualifications and vetting, include when specific expertise or security clearance is needed
5. Audit Rights: Client's rights to audit service provider's operations, include for regulated industries or critical services
6. Business Continuity: Disaster recovery and business continuity requirements, include for critical administrative services
7. Anti-Bribery and Corruption: Compliance with anti-corruption laws, include for public sector clients or international services
8. Exit Management: Detailed transition provisions, include for complex or business-critical services
1. Schedule 1 - Services Description: Detailed specification of administrative services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Detailed performance metrics and measurement methods
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and details
5. Schedule 5 - Key Personnel: List of key staff members and their roles
6. Schedule 6 - Contact Details: Contact information for key representatives from both parties
7. Appendix A - Required Reports: Templates and specifications for required reporting
8. Appendix B - Security Requirements: Information security and data protection requirements
Authors
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Professional Services
Healthcare
Manufacturing
Technology
Real Estate
Education
Retail
Logistics
Non-profit Organizations
Energy
Telecommunications
Relevant Teams
Legal
Operations
Procurement
Administration
Compliance
Finance
Human Resources
Risk Management
Facilities Management
Corporate Services
Business Operations
Relevant Roles
Chief Operations Officer
Head of Administration
Legal Counsel
Procurement Manager
Contract Manager
Operations Director
Compliance Officer
Administrative Services Manager
Business Operations Manager
Facility Manager
Office Manager
Finance Director
HR Director
Company Secretary
Risk Manager
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