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1. Employee Information: Basic details including employee name, ID, date of hire, evaluation period, and evaluator information
2. Performance Rating Scale: Explanation of the rating system used in the evaluation (e.g., 1-5 scale with descriptions)
3. Technical Skills Assessment: Evaluation of coffee preparation techniques, equipment operation, and product knowledge
4. Food Safety & Hygiene: Assessment of compliance with UAE Food Code and hygiene regulations
5. Customer Service Skills: Evaluation of customer interaction, communication, and service delivery
6. Operational Efficiency: Assessment of speed, multitasking, and workflow management
7. Overall Performance Summary: General assessment and final score calculation
8. Development Plan: Identified areas for improvement and training recommendations
9. Signatures: Space for employee and evaluator signatures, date, and acknowledgment
1. Arabic Translation: Parallel Arabic text as per UAE requirements when dealing with non-Arabic speaking employees
2. Specialty Coffee Skills: Additional section for evaluating advanced coffee preparation techniques, used for senior baristas or specialty coffee shops
3. Team Leadership: For evaluating baristas in supervisory roles or shift leaders
4. Previous Evaluation Comparison: Section comparing current performance with previous evaluations, used for follow-up assessments
1. Appendix A: Technical Skills Checklist: Detailed checklist of specific coffee preparation methods and standards
2. Appendix B: Food Safety Compliance Checklist: Detailed checklist of UAE Food Code requirements and hygiene standards
3. Appendix C: Customer Service Scenarios: Specific scenarios for evaluating customer service responses
4. Appendix D: Equipment Maintenance Checklist: Checklist for evaluating proper equipment handling and maintenance procedures
Food & Beverage
Hospitality
Retail
Cafes & Coffee Shops
Hotels & Resorts
Restaurant Industry
Catering Services
Human Resources
Operations
Food & Beverage
Quality Control
Training & Development
Customer Service
Health & Safety
Barista
Senior Barista
Lead Barista
Coffee Shop Manager
Food & Beverage Manager
Cafe Supervisor
Coffee Quality Control Specialist
Training Manager
Operations Manager
HR Manager
Food Safety Officer
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