Your data doesn't train Genie's AI
You keep IP ownership聽of your docs
1. Sender and Recipient Details: Full contact information including name, address, and reference numbers for both parties
2. Order Reference: Clear identification of the order including order number, date, and value
3. Description of Goods: Detailed description of the ordered items that were not delivered
4. Timeline of Events: Chronological account of the order, expected delivery date, and subsequent communications
5. Impact Statement: Brief explanation of how the non-delivery has affected you or your business
6. Previous Communication: Summary of attempts already made to resolve the issue
7. Specific Demand: Clear statement of what action you expect (delivery, refund, etc.) and by when
8. Closing Statement: Professional closing including deadline for response and potential next steps
1. Legal Rights Reference: Include when you want to demonstrate knowledge of your legal standing under Belgian consumer protection laws
2. Financial Impact Details: Add when there are significant consequential losses due to non-delivery
3. Alternative Resolution Proposal: Include when you're willing to accept an alternative solution
4. Notice of Legal Action: Add when you intend to pursue legal action if the matter remains unresolved
1. Order Documentation: Copy of original order confirmation and payment proof
2. Communication Records: Copies of emails, chat logs, or other correspondence regarding the order
3. Delivery Attempts: Documentation of failed delivery attempts or tracking information
4. Terms and Conditions: Relevant sections of the seller's terms and conditions regarding delivery
5. Payment Evidence: Bank statements or payment confirmations showing the transaction
Find the exact document you need
Complaint Letter For A Restaurant
A formal restaurant complaint letter template aligned with Belgian consumer protection laws and hospitality regulations.
Complaint Letter About Service
A formal service complaint letter compliant with Belgian consumer protection laws, documenting service issues and requesting specific resolution.
Complaint Letter About Staff Attitude
A formal complaint letter regarding staff conduct under Belgian law, documenting incidents and requesting specific remedial actions.
Complaint Letter Against Coworker
A formal complaint letter against a coworker under Belgian labor law, documenting workplace issues and requesting specific remedial actions.
Complaint Letter Order Not Received
A Belgian law-compliant complaint letter template for addressing non-received orders, incorporating local and EU consumer protection requirements.
Formal Complaint About A Colleague
A formal workplace complaint document used in Belgian organizations to report and address colleague misconduct or inappropriate behavior, aligned with Belgian labor law.
Letter Of Complaint To Social Services
A formal complaint document addressed to Belgian social services departments, outlining grievances and requesting specific resolution under Belgian social welfare regulations.
Salary Issue Complaint Letter
A formal complaint letter addressing salary issues under Belgian employment law, used to document and seek resolution for wage-related disputes.
Food Complaint Letter
A formal letter used in Belgium to report food-related issues to manufacturers, retailers, or authorities, complying with Belgian and EU food safety regulations.
Dealership Complaint Letter
A formal complaint letter to a car dealership under Belgian law, documenting vehicle-related grievances and requesting specific remedies.
Complaint Letter For Unprofessional Behavior
A formal complaint letter addressing workplace unprofessional behavior under Belgian law, documenting incidents and requesting specific remedial actions.
Complaint Letter For Stolen Items
A formal Belgian complaint letter documenting stolen items for legal and insurance purposes, structured according to Belgian law requirements.
Letter Of Complaint For Missing Goods
A formal complaint letter under Belgian law regarding missing or partially delivered goods, including order details and requested resolution.
Complaint Letter For Damaged Clothes
A formal complaint letter used in Belgium for addressing damaged clothing items, compliant with Belgian and EU consumer protection laws.
Petition Complaint Letter
A formal complaint document under Belgian law used to register grievances with organizations or authorities, adhering to federal and regional requirements.
Holiday Complaint Letter
A formal complaint document used under Belgian law to address holiday-related issues and seek resolution from travel service providers.
Complaint Letter About Product Quality
A formal product quality complaint letter compliant with Belgian and EU consumer protection laws, addressing product defects and requesting remediation.
Acknowledgement Letter Of Complaint
A Belgian law-compliant formal letter acknowledging receipt of a complaint and outlining the complaint handling process.
Letter To Express Disappointment
A formal letter under Belgian law expressing professional disappointment and seeking resolution while maintaining business relationships.
Council Noise Complaint Letter
A formal noise complaint letter to Belgian local authorities, complying with regional and federal environmental regulations, documenting noise disturbances and requesting official intervention.
Complaint Letter About Supervisor
A formal workplace complaint letter about supervisory misconduct, structured according to Belgian labor law requirements and internal grievance procedures.
Letter Of Apology To Neighbours For Noise
A formal apology letter addressing noise disturbances under Belgian law, acknowledging incidents and committing to noise regulation compliance.
Complaint Letter For Non Delivery Of Goods
A formal complaint letter under Belgian law addressing non-delivery of goods, demanding remedial action and serving as legal notice to the supplier.
Complaint Letter About Teacher
A formal complaint letter regarding teacher conduct or performance in Belgian educational institutions, following Belgian federal and community-specific educational regulations.
Complaint Letter For High Electricity Bill
A formal complaint letter regarding high electricity bills under Belgian law, serving as official communication between consumer and electricity provider.
Letter Of Complaint Response
A formal response to a customer complaint under Belgian law, addressing issues raised while ensuring compliance with local and EU consumer protection regulations.
Complaint Letter For Poor Quality Of Work
A formal complaint letter under Belgian law addressing poor quality of work or services, documenting issues and demanding specific remedies.
Compliment Letter To Employee
A formal Belgian-compliant letter documenting employee recognition and achievement, following local employment documentation requirements.
Escalation Letter
A formal notice under Belgian law used to escalate commercial disputes or contractual non-compliance issues, specifying concerns and required remedial actions.
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it

.png)