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1. Invoice Header: Company details including name, address, VAT number, and commercial register number as required by Austrian law
2. Return Reference Information: Original invoice number, date, return authorization number (if applicable), and date of return
3. Customer Information: Full name, address, and VAT number (if applicable) of the customer returning the goods
4. Product Details: Itemized list of returned products including quantity, original unit price, total price, and product codes
5. Return Reason: Specific reason for return as per predetermined categories (required for VAT and accounting purposes)
6. Value Calculation: Breakdown of returned value, including original price, any adjustments, and VAT amounts
7. Payment/Credit Information: Details of how the return amount will be credited or refunded to the customer
8. Declaration: Statement confirming the accuracy of the information and compliance with Austrian tax regulations
1. Condition Assessment: Description of the condition of returned goods - include when condition affects return value or for quality control purposes
2. Shipping Details: Include when return shipping costs are relevant or when customs documentation is required
3. Restocking Fee: Include when applicable restocking fees are being charged on the return
4. Warranty Information: Include when return is related to warranty claims
5. Special Handling Instructions: Include for products requiring special handling or dangerous goods
6. Currency Exchange Information: Include for international returns when original purchase was in a different currency
1. Original Invoice Copy: Attachment of the original sales invoice referenced in the return
2. Return Authorization Form: If applicable, the pre-approved return authorization documentation
3. Condition Photos: When relevant, photographic documentation of returned goods' condition
4. Quality Inspection Report: For returns related to quality issues or technical defects
5. Customs Declaration Forms: For international returns requiring customs processing
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