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1. Service Levels: Detailed performance metrics and service level agreements, used when specific performance standards need to be measured

2. Compliance with Laws: Specific regulatory compliance requirements, needed for regulated industries

3. Insurance: Insurance requirements and coverage levels, important for high-risk services

4. Personnel: Requirements for staff qualifications and vetting, relevant when specific expertise is required

5. Audit Rights: Client's rights to audit service provider's performance, important for regulated services or critical business functions

6. Business Continuity: Disaster recovery and business continuity requirements, crucial for essential services

7. Non-Competition: Restrictions on competitive activities, relevant when sharing sensitive business information

8. Assignment and Subcontracting: Rules for transferring rights or using subcontractors, important for complex service arrangements

9. Warranties: Specific warranties beyond standard obligations, used for technical or specialized services

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Fees and Payment Schedule: Detailed fee structure, rates, and payment milestones

4. Schedule 4 - Key Personnel: List of key staff members and their roles

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

6. Schedule 6 - Security Requirements: IT and physical security requirements and protocols

7. Appendix A - Contact Details: List of key contacts and escalation procedures

8. Appendix B - Required Insurance: Detailed insurance requirements and minimum coverage levels