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Service Provider Agreement
"I need a Service Provider Agreement under Belgian law for my IT consulting company to provide cybersecurity services to financial institutions, with strong data protection clauses and specific service level requirements."
1. Parties: Identification and details of the service provider and service recipient, including registration numbers and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of services to be provided, including scope and deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
6. Fees and Payment: Payment terms, fee structure, invoicing procedures, and payment timeline
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Intellectual Property Rights: Ownership and rights related to work products and pre-existing IP
10. Confidentiality: Protection of confidential information and trade secrets
11. Data Protection: GDPR compliance and data processing obligations
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Confirmation of Belgian law application and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Service Levels: Include when specific performance metrics and standards need to be maintained
2. Compliance with Laws: Include for regulated industries or when specific regulatory compliance is crucial
3. Insurance: Include when specific insurance coverage requirements are needed
4. Non-Competition: Include when restricting service provider from competing activities
5. Staff and Subcontractors: Include when service provider may use subcontractors or specific staff requirements exist
6. Audit Rights: Include when client needs right to audit service provider's performance or compliance
7. Business Continuity: Include for critical services requiring disaster recovery planning
8. Export Control: Include when services involve international data or technology transfer
9. Environmental Compliance: Include when services have environmental impact or requirements
1. Schedule 1 - Service Description: Detailed technical specifications and scope of services
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement methods
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and details
5. Schedule 5 - Contact Details: Key contacts and escalation procedures
6. Appendix A - Required Insurance Coverage: Specific insurance requirements and coverage levels
7. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable
8. Appendix C - Security Requirements: IT security and data protection requirements
9. Appendix D - Change Control Procedure: Process for requesting and implementing changes to services
Authors
Information Technology
Professional Services
Consulting
Financial Services
Manufacturing
Healthcare
Telecommunications
Real Estate
Construction
Marketing and Advertising
Environmental Services
Education and Training
Logistics and Transportation
Facilities Management
Research and Development
Legal
Procurement
Finance
Operations
Compliance
Risk Management
Commercial
Business Development
Project Management
Account Management
Service Delivery
Executive Leadership
Information Technology
Human Resources
Administration
Legal Counsel
Procurement Manager
Contract Manager
Chief Financial Officer
Operations Director
Project Manager
Business Development Manager
Compliance Officer
Risk Manager
Account Manager
Service Delivery Manager
Chief Executive Officer
Commercial Director
General Counsel
Head of Operations
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