tiktok���˰�

1. Previous Communication Reference: Include if there has been prior communication about this incident

2. Additional Expenses: Include if the delay caused extra costs such as alternative transport or accommodation

3. Witness Information: Include if other passengers or staff can verify specific claims about the incident

4. Impact Statement: Include if the delay caused significant personal or professional consequences

5. Alternative Resolution Options: Include suggested alternative forms of compensation if relevant

1. Ticket Copy: Copy of the original train ticket or booking confirmation

2. Delay Verification: Any official documentation or screenshots showing the actual delay

3. Expense Receipts: Copies of receipts for any additional expenses incurred due to the delay

4. Previous Correspondence: Copies of any previous emails or letters regarding this incident

5. Photographic Evidence: Any relevant photos or screenshots of departure/arrival boards if available