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Digital Marketing Services Contract
"I need a Digital Marketing Services Contract for my enterprise software company to engage a full-service agency starting March 2025, covering social media management, content creation, and PPC advertising, with strict data protection requirements and performance metrics for the Austrian market."
1. Parties: Identification of the service provider and client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including technical digital marketing terminology
4. Scope of Services: Detailed description of digital marketing services to be provided, including specific channels and activities
5. Service Provider Obligations: Specific responsibilities and commitments of the digital marketing agency
6. Client Obligations: Client's responsibilities, including provision of materials, approvals, and access to necessary accounts
7. Data Protection and Privacy: GDPR compliance measures, data processing terms, and privacy protection obligations
8. Intellectual Property Rights: Ownership and usage rights of marketing materials, content, and campaigns
9. Fees and Payment Terms: Service costs, payment schedule, and billing procedures
10. Term and Termination: Contract duration, renewal terms, and termination conditions
11. Confidentiality: Protection of confidential information and trade secrets
12. Performance Metrics and Reporting: KPIs, reporting requirements, and performance evaluation criteria
13. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Service Level Agreement: Detailed service levels and response times - include when specific performance metrics are crucial
2. Social Media Management: Specific terms for social media account management - include when social media services are part of the scope
3. Content Creation Rights: Detailed terms for content creation and ownership - include when content creation is a significant component
4. Third-Party Platforms: Terms relating to use of third-party marketing platforms - include when specific platforms are key to service delivery
5. International Marketing: Additional provisions for cross-border marketing activities - include when marketing spans multiple jurisdictions
6. Crisis Management: Procedures for handling marketing crises or reputation management - include for high-profile clients
7. Staff and Subcontractors: Terms regarding personnel and subcontractors - include when specific team members are crucial to delivery
1. Schedule 1 - Service Specifications: Detailed breakdown of all digital marketing services and deliverables
2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and any variable costs
3. Schedule 3 - Service Level Metrics: Specific KPIs, targets, and measurement methodologies
4. Schedule 4 - Approved Marketing Channels: List of approved platforms and channels for marketing activities
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
6. Appendix A - Client Brand Guidelines: Client's branding requirements and style guide
7. Appendix B - Reporting Templates: Standard formats for performance and activity reporting
8. Appendix C - Contact Details: Key contacts and escalation procedures for both parties
Authors
Retail
E-commerce
Technology
Financial Services
Healthcare
Education
Professional Services
Manufacturing
Hospitality
Real Estate
Entertainment
Consumer Goods
Telecommunications
Non-profit
Fashion
Automotive
Legal
Marketing
Digital
Procurement
Compliance
Finance
Business Development
Brand Management
E-commerce
Operations
Risk Management
Marketing Director
Digital Marketing Manager
Chief Marketing Officer
Legal Counsel
Procurement Manager
Business Development Manager
Content Marketing Manager
Social Media Manager
Marketing Operations Manager
Digital Strategy Director
Brand Manager
E-commerce Manager
SEO Specialist
Performance Marketing Manager
Compliance Officer
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