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Service Completion Certificate Template for Indonesia

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Key Requirements PROMPT example:

Service Completion Certificate

"I need a Service Completion Certificate for IT infrastructure upgrade services completed on January 15, 2025, which includes confirmation of successful system testing and data migration, to be used for our Indonesian subsidiary."

Document background
The Service Completion Certificate is a crucial document in Indonesian business practice, used to formally document the successful completion of contracted services. This certificate serves multiple purposes: it triggers final payment obligations, marks the transition of service delivery responsibility, and often initiates warranty periods. Under Indonesian law, particularly the Civil Code (KUH Perdata) and Law No. 7 of 2014 on Trade, such documentation is essential for both legal compliance and business record-keeping. The document is typically issued after all deliverables have been accepted and any performance tests have been successfully completed. It's particularly important for tax documentation purposes under Minister of Finance Regulation No. 141/PMK.03/2015 and can serve as evidence in potential future disputes regarding service delivery.
Suggested Sections

1. Certificate Header: Document title, date, and reference number of the original service agreement

2. Party Details: Full names and addresses of both the service provider and the client

3. Service Reference: Reference to the original service agreement, including its date and contract number

4. Completion Statement: Clear statement confirming that the agreed services have been completed according to the contract specifications

5. Service Description: Brief description of the services that have been completed

6. Completion Date: The official date of service completion

7. Authorization: Signature blocks for authorized representatives of both parties

Optional Sections

1. Performance Metrics: To be included when specific performance indicators or quality metrics were part of the service agreement and need to be certified as met

2. Outstanding Items: Include if there are any minor pending items that don't affect the overall completion status

3. Warranty Statement: Include when the completed services come with specific warranty or guarantee periods

4. Payment Confirmation: Include when the certificate needs to confirm that all payments have been received or specify remaining payments

5. Handover Details: Include when physical or digital deliverables are being transferred as part of the service completion

Suggested Schedules

1. Schedule A - Detailed Service Completion Checklist: Itemized list of all services/deliverables with their completion status

2. Schedule B - Performance Test Results: Detailed results of any performance tests or quality checks performed

3. Schedule C - Handover Items List: Detailed inventory of any physical or digital items being transferred

4. Appendix 1 - Supporting Documentation: Any relevant supporting documents, photos, or reports evidencing completion

5. Appendix 2 - Acceptance Criteria Verification: Detailed verification of how each acceptance criterion was met

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
























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Relevant Industries

Information Technology

Construction

Professional Services

Consulting

Engineering

Facilities Management

Manufacturing

Telecommunications

Education and Training

Healthcare Services

Environmental Services

Maintenance Services

Business Process Outsourcing

Research and Development

Relevant Teams

Legal

Operations

Project Management

Quality Assurance

Procurement

Finance

Compliance

Contract Administration

Service Delivery

Technical Operations

Relevant Roles

Project Manager

Contract Manager

Operations Director

Quality Assurance Manager

Technical Director

Service Delivery Manager

Procurement Manager

Account Manager

Legal Counsel

Compliance Officer

Finance Manager

Operations Manager

Site Supervisor

Program Director

Chief Operating Officer

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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